If you have any questions or if you would like to speak with a representative, you can contact us any of the following ways: Phone: Feel free to call us anytime at (774) 571-9749. Help Desk: By emailing us at wrappers@icandywrap.com or by clicking here, you can ask a question, make a suggestion, get any kind of help you need. Once you send an email to that address, your own customer file and ticket number will automatically be generated. Of course, we're always happy to hear from you by phone if you prefer that method. Using our new help desk will avoid any hold times or phone tag, it will create a paper trail of your issue, and you will be guaranteed a response within 24 hours. Often much, much sooner! Live Chat: Chat with us live by clicking on the "Chat Online" button in the upper left corner of this page. Mail: iCandy Enterprises 430 Franklin Village Drive PMB 189 Franklin, MA 02038